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Reference and Instruction

Reference Assistance
Assistance on library use and information retrieval is provided by Reference Librarians, Reference Staff and highly trained students.  You may ask questions in person at the information desk, over the phone at (870) 972-3208, or email a Reference Librarian. You may also schedule a personal consultation with a librarian for more in-depth research needs. Contact the Reference Desk at 972-3208 to schedule a personal consultation.  You will find more information about Reference Assistance at the Research and Information Services web page.
Instruction, Orientation and Tours
Librarians collaborate with instructors to provide customized library and information literacy instruction for courses.  These sessions generally cover research skills, using the library catalog and databases, using reference books and print resources, and evaluating information.  The sessions can be held in the Library's classrooms or in other locations.  To schedule a session contact Robin Payne or call the Reference Desk at (870) 972-3208.

Library Materials

Borrowing Privileges
Faculty may check out 50 materials at a time for the length of one semester.  Periodicals may be checked out for 24 hours.  If you need materials that are checked out by another patron, you may request a hold or recall with your ASU ID at the Circulation Desk.  If you place a hold on a material, you will be notified when it is returned and it will be held for you at the Circulation Desk.  If you recall a book, the patron who currently has the book checked-out will be given a new due date and the book will be held for you at the Circulation Desk.  
Course Reserves
Materials needed by an entire class my be placed on reserve for one hour, two hours or twenty-four hours.  The reserve collection is kept at the Circulation Desk and is searchable in the library's online catalog and you can determine if you would like students to be allowed to take the materials out of the library. 
To place materials on Reserve, bring the Reserve materials to the Circulation Desk.  You will need to fill out a Reserve Request form.  You may download a copy of the Reserve Request form in Word format.  Materials that are photocopied should comply with copyright laws.
Interlibrary Loan
If you are in need of books or articles that are not available in the Dean B. Ellis Library, you may request them through Interlibrary Loan (ILL).  Hard copies of Interlibrary Loan Request Forms are available in the Resource Sharing and Document Delivery Office, or you may fill them out online by logging into the online catalog and choosing the "Requests" option. You may request as many items as you wish, but the Resource Sharing Department will process up to ten requests from an individual at one time.
Media Services
Media Services has an assortment of clerical and multimedia services available, including binding, laminating, making transparencies, slide production, tape and CD duplication, digital video editing and production and more.  For a listing of services and policies for Media Services, please visit the Media Services and Policies web page. A variety of multimedia equipment is available to faculty free of charge. A list of equipment available from Media Services is available at the Media Services equipment for faculty page.  Advance reservation is highly recommended for equipment.   If you would like a student to pick up the equipment, they must have your valid ASU ID.
Microforms
Please see the Microforms unit web page for microforms information.
Off Campus Access to Resources
Arkansas State University faculty, staff, and students may access the library's electronic resources from off campus via the Internet.  When you choose the resource you would like to use, you will be prompted for your ASU identification number.  
Periodicals
All periodicals are non-circulating, although faculty can check them out for a 24 hour period using their ASU ID.  For more information on periodicals, please see the Periodicals Department web pages.
Requesting Materials
Requests for materials can be made by any faculty member via the online request form. If you have questions regarding materials requests you can reach the Acquisitions Department by calling (870) 972-3077.  The department's hours are 7:30am-5:00pm Monday through Friday.
If there is an item that you need quickly, please state the time frame within which you need it. The quicker it comes, the more it costs, so please take that into consideration.  We will contact you when your rush order arrives.
Each academic department is allocated money from the library's budget.  When your requests are ordered, we will use money from your departmental allocation to purchase the material.  Requests for expensive materials or serials may be dependent upon approval from the Department Chair or Departmental Library Representative.
Carrels
Carrels are available to faculty and graduate students on a first-come first-served basis for one semester at a time.  Study Carrel assignments expire on the last day of final exams at the end of each semester. Summer Study Carrel assignments expire at the end of final examinations for the second summer session. The library reserves the right to check carrels periodically. Any library materials not checked out will be removed and returned to the shelves. To obtain a carrel, please contact the Circulation Desk.

Center for Learning Technologies
The Center for Learning Technologies (CLT) is an Arkansas State University  faculty cooperative to assist, colleague-to-colleague, in the application of new technologies to the challenges of teaching and learning. For more information, visit the Center for Learning Technologies web page.